HOTLINE: 0932 216 377
(028) 5431 7034 - (028) 5431 7134

Delivery policy

Delivery policy

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Normally, after receiving the order information, we will process the order within 24 hours and respond to the customer information about payment and delivery.

For Ho Chi Minh City inner city: Delivery time within 24 hours from the order confirmation and free delivery.

For suburban areas: Delivery time is about 3-5 days after confirming the order.Or according to the delivery agreement with the customer when ordering.

However, there are also cases where the delivery takes longer but only occurs in the following force majeure situations:
- Employees we contact with customers by phone cannot be delivered.
- The shipping address you provided is incorrect or hard to find.
- The number of orders increased suddenly, making the order processing slow.
- The slower delivery partner is expected to cause the delivery to be delayed or the shipping partner is delayed

Regarding the shipping fee, we use outside shipping service so the shipping fee will be charged by the shipping unit depending on the position and volume of the order, when contacting the order confirmation with Guests will report specific rates to customers

Installation

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Installation fee in HCM area is 100,000 VND on 1 product of HYUNDAE BIDET.

The suburban area of ​​HCM City will depend on the location and the number of orders, contact Phone 0272 3638 745 for specific advice. (There are instruction clips installed on the news section website)